Contact Gocome
Email us@gocome.cc. Please include your iOS version, Gocome version and build number, and a short description of what happened. Do not send passwords, VPN credentials, authentication tokens, or other sensitive information.
Connection help
Troubleshooting for setup, permissions, connection failures, and network changes.
Privacy requests
Requests for access, correction, deletion, or information about your privacy rights.
Diagnostics
Help reviewing the local diagnostic preview before you decide whether to share it.
Feedback
Suggestions and reports that can help us improve Gocome.
Connection troubleshooting
- Confirm that the device has a working Wi-Fi or cellular connection.
- Open Gocome and tap the connection button once. Allow the iOS VPN configuration prompt if it appears.
- If the connection fails, switch between Wi-Fi and cellular data, then retry once.
- If the issue continues, open More > Export Diagnostics. Review the local preview before choosing whether to share it with support.
Gocome never asks you to email passwords or VPN credentials. Diagnostic previews are not uploaded automatically.
Privacy and legal
Read the Privacy Policy and Terms of Service.
Provider information
Product: Gocome VPN
Service provider: CERSAN MAKINA KARA VE DENIZ VASITALARI MALZEMELERI INSAAT SANAYI VE TICARET LTD STI
Website: www.gocome.cc
Email: us@gocome.cc